Information on Coronavirus precautions...
In line with government advice on social distancing and in order to protect the health of our customers and staff from the Coronavirus pandemic we have made the decision to TEMPORARILY close our branches until further notice.
We have not taken this decision lightly as we passionately believe that eye health concerns should be able to be dealt with as normal. However these are far from being normal times and Personal Protective Equipment is in very short supply and is quite rightly being reserved for the front line medical staff that need it most. In the absence of PPE we feel that we would be putting our staff and patients at significantly increased risk of infection as the pandemic becomes more widespread in society.
If you have - Eyesight concerns: Please visit the NHS-111 website for help and guidance. Please do NOT attend the Eye Unit at the hospital or A&E unless NHS-111 advise you to do so.
Broken/damaged glasses: One supplier we use is Spec care, who may be able to advise concerning a repair (if they stay open). Contact details are as follows and are given on an own risk basis:: Spec Care, Unit 8, Kingfisher Court, Pinhoe Trading Estate, Exeter, EX4 8JN Tel 01392 460806
Contact lens queries: If your contact lenses are not behaving as they should as regards either vision or comfort then please do not wear them, and come and see us as soon as we reopen in due course.
Lost/Replacement glasses: Please note we will be unable to provide and replacement spectacles under any circumstances during our period of closure
Spectacle frames requiring adjustment: We are unable to offer this service during our temporary closure
We are fully aware that this situation is very far from ideal and we thank you for your understanding and support and we look forward to offering our normal service to you as soon as possible.
If you have an emergency issue that is not covered above then please contact Mike Kelly on for advice. Please note however that no consultations will be available.