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Privacy Notice

Who we are?

Kelly Eyecare, Kelly Eyecare Ltd and Kelly Eyecare Opticians, trading as Kelly eyecare, are independent Opticians registered as data controllers with the ICO, and operating from:


43 Brookley Road, Brockenhurst, Hants, SO42 7RB. ICO registration Z5531459

369 Wimborne Road, Winton, Bournemouth, Dorset BH9 2AQ. ICO registration Z9014280

17 High Street, Ringwood Hampshire, BH24 1AB. ICO registration Z9014232


Your Privacy

This policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.

Your privacy matters to us and we are committed to the highest data privacy standards, patient confidentiality and adherence with the Data Protection Act 2018 and UK GDPR. We adopt the six core principles of data protection.

Collection of your Personal Data

Where you provide personal data to us, we will become responsible for it as the data controller.

We will only collect data that is necessary for us to deliver the best possible service and ensure that you are reminded about appointments or information relevant to your ongoing care.


We collect your personal information directly from you, for example, when you visit our practice, get in touch with us by telephone or email, use our booking system or when you visit our website.


We may also collect it from other sources if it is legal to do so. This includes from the NHS or other healthcare providers, institutions, or people you have authorised to provide information on your behalf (for example, parents or guardians), third-party service providers, government, tax or law-enforcement agencies, and others.

Main Categories and Type of Personal Data Collected and processed.

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