Meet our team in Poole

Each team member is highly qualified and trained to detect a wide range of eye conditions while also delivering a high level of service.

Our pledge is to do everything we can to be friendly, professional and make your visit completely stress free. 

Most senior team members have over 20 years of experience working in optics and are skilled at listening carefully to your concerns.

All professional team members undertake regular training to stay up-to-date with developments in the field.

They also mentor younger staff, giving us a dynamic and expanding team with lots of fresh ideas. In addition, we are always looking at new products and new technology, giving you the most up-to-date eye care experience.

Every team member shares our compassionate customer care values.

Optometrist - Sue (MCOptom)

Sue qualified as an optometrist in 1983 and has been working at our Parkstone practice since 2002. She also undertakes glaucoma monitoring. Her ability to put people at ease, along with her professional and caring nature, makes her a popular choice with customers of all ages.

Manager and Dispensing Optician - April (FBDO)

April started with Kelly Eyecare in 2015 as a Pre-Reg Dispensing Optician, becoming fully qualified in early 2016. April has worked in all four of our branches, and brings with her a wealth of knowledge on all of our frame and lens options, as well as keeping up to date with contact lens designs. Away from work April enjoys spa breaks, New Forest walks, and spending time with her parrot Charlie. 

Dispensing Optician - Stew

Stew has been in optics for over 6 years and has just finished the first year of the Dispensing opticians course at ABDO college. He has a strong passion for sports eyewear and enjoys cycling and running. 

Dispenser - Nick

Nick started his career as a technician and has since taken on a dispensing role. He works across all our practices, sharing the benefit of his knowledge and experience in optics. Nick’s technical abilities give him a distinct edge and often mean that we can repair items on site rather than sending them away. His kind and caring manner makes him a much-valued member of the team.


Jo started in Optics in 1988, and has worked in the Parkstone branch over 25 years. She has previous managerial experience, now working 3 days, dividing her time between work and spending time with her family. Jo's friendly approach and longstanding presence in the team means she has a very loyal patient base, and is valued by all patients, new and old.


Lisa started with us in 2018, bringing with her 10 years of experience working in optics. Her friendly and caring nature makes all patients feel at ease. Lisa is also a  talented frame stylist, and has amazing organizational skills, ensuring everything in the practice is running smoothly. Outside of work Lisa enjoys walking, spending time with her family, and travelling the world.

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Contact us...

Brockenhurst             01590 623 297

Parkstone                   01202 733611

Ringwood                   01425 478 545

Winton                        01202 510102